Privacy policy

Last updated: August 21, 2024

At SoberMindz Apparel LLC ("we," "us," or "our"), we are dedicated to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website [insert website URL], engage with our services, or receive communications from us, including SMS messages. We encourage you to review this policy carefully to understand our practices.

1. Information We Collect

We may collect various types of information from you, including:

a. Personal Information:
We may collect personal details such as your name, email address, phone number, shipping address, billing address, and payment information when you make a purchase, create an account, or subscribe to our SMS communications.

b. Non-Personal Information:
We collect non-personal data, such as your browser type, device type, and site usage patterns, to enhance your shopping experience and improve our website’s functionality.

c. Cookies:
Our website uses cookies and similar technologies to track your activity and store certain information. Cookies are small files stored on your device that help us deliver a more personalized and efficient service.

2. How We Use Your Information

The information we collect is used for the following purposes:

a. Order Processing:
We use your personal information to process and fulfill your orders, including sending order confirmations, shipping notifications, and addressing customer service inquiries.

b. Service Improvement:
We analyze non-personal information to better understand user interactions with our website and to continuously improve our offerings and website functionality.

c. Communication via Email and SMS:
We may use your email address and phone number to send you important updates regarding your orders, promotional offers, newsletters, and other communications. If you have provided your mobile number, you may receive SMS messages from us related to order updates, promotions, or other relevant information. Standard messaging rates may apply. You can opt-out of receiving these communications at any time by following the instructions provided in the message or by contacting us directly.

d. Legal Compliance:
We may disclose your information to comply with applicable laws, regulations, or legal processes, such as responding to subpoenas or court orders.

3. Information Sharing

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

a. Service Providers:
We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or managing communications, including SMS. These providers are contractually obligated to protect your information and use it solely for the services they provide to us.

b. Legal Obligations:
We may disclose your information if required by law or in response to legitimate requests from public authorities.

c. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such changes and the implications for your data.

4. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

a. Access and Correction:
You may access and update your personal information directly through your account on our website or by contacting us for assistance.

b. Opt-Out:
You may opt out of receiving marketing communications, including SMS messages, at any time by following the unsubscribe instructions provided in each communication or by contacting us directly.

c. Data Deletion:
You may request the deletion of your personal data by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

6. Children’s Privacy

Our website and services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the new Privacy Policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

SoberMindz Apparel LLC
Email: Sobermindzapp@gmail.com